It was wrapped really well and came in perfect condition! It was cut to so size I specified in comments! Just having it installed today and looks amazing with my sink countertop!
I love this tile and how it frames the niche in my shower. Beware this is not a pure white. If you have a white tile this will be a little different in color but beautiful.
Packaged very well and arrived in perfect condition. Asked for a customer length and they obliged. Would be nice if they offered to put in a drip channel (shallow groove on the underside to break surface tension of water to force it to drop off rather than return to the wall.) No worries, I put one in myself with grinder. Only reason I didn't give 5 stars is a week after I received it, I got an email from them offering 20% off.
The staff made it easy to order and request special services (additional finished sides and custom length). When the shelf arrived it was packaged well with no damage and was fabricated exactly as promised.
The custom tile arrived well packaged and looked great. The measurements were all exact and it fit our project well.