Terms & Conditions

Shipping Policy

Free shipping is available only within the continental United States and applies exclusively when the standard "Free Shipping" option is selected at checkout for qualifying orders.

Inspection and Acceptance of Goods

Customers are responsible for inspecting all products upon delivery. Products shall be deemed received, inspected, and accepted as satisfactory and complete unless written notice of any damage, defect, or shortage is provided to Whole Stone Tile within seven (7) days of receipt.

Minor variations, natural characteristics, and slight misalignments in certain products may occur and are considered inherent to the manufacturing process. Such characteristics do not constitute defects and are not grounds for claims.

No claims, returns, or complaints will be accepted after installation of any product.

Website Terms of Use

Please read these Terms and Conditions carefully before using this website. By accessing or using this website, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree with these Terms and Conditions, please do not use this website.

Copyright

All content on this website, including but not limited to text, graphics, images, logos, designs, and code, is the property of Whole Stone Tile or its licensors and is protected by United States and international copyright laws.

Permission is granted to electronically copy and print portions of this website solely for the purpose of placing an order with or purchasing products from Whole Stone Tile. Any other use, including reproduction, distribution, modification, display, publication, or transmission of website content without prior written permission from Whole Stone Tile, is strictly prohibited.

Trademarks

All trademarks, service marks, trade names, logos, and branding displayed on this website are the property of Whole Stone Tile or their respective owners. Unauthorized use is strictly prohibited.

Warranty Disclaimer

This website and all products, services, and materials provided through it are offered on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Whole Stone Tile disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Whole Stone Tile does not warrant that:

The website will operate uninterrupted or error-free;
Any defects will be corrected;
The website or servers are free from viruses or other harmful components; or
Information provided on the website is accurate, complete, reliable, or current.

Some jurisdictions do not permit limitations on implied warranties; therefore, certain limitations may not apply to you.

Limitation of Liability

To the maximum extent permitted by law, Whole Stone Tile shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, this website, its products, or services, even if advised of the possibility of such damages.

Certain jurisdictions do not permit the exclusion or limitation of liability for consequential damages, so portions of this limitation may not apply.

Pricing Errors

In the event that a product is listed at an incorrect price due to a typographical, technical, or pricing error, Whole Stone Tile reserves the right to refuse or cancel any order placed for that product.

If payment has already been processed, Whole Stone Tile will promptly issue a refund for the amount charged.

Termination

These Terms and Conditions become effective upon your use of the website and remain in effect until terminated.

Whole Stone Tile reserves the right to terminate or suspend access to the website at any time, without notice, for any reason.

Provisions relating to copyrights, trademarks, disclaimers, limitation of liability, indemnification, and governing law shall survive termination.

Notices

Whole Stone Tile may provide notices to customers via email, website postings, mail, or any other reasonable method using the contact information provided by the customer.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.

Any dispute arising from the use of this website or the purchase of products from Whole Stone Tile shall be subject to the exclusive jurisdiction of the state and federal courts located in Kings County, New York.

Any claim or cause of action arising from use of this website must be commenced within one (1) year after the claim arises.

User Conduct

Users may not engage in harassment, abusive behavior, impersonation, fraud, or unlawful activity on this website.

You may not upload, publish, distribute, or transmit any content that:

Is unlawful, defamatory, obscene, threatening, or abusive;
Violates intellectual property rights;
Invades privacy rights;
Contains malicious software; or
Violates any applicable law.

User-Generated Content

Whole Stone Tile does not routinely review all content submitted by users and assumes no responsibility for user-generated content.

However, Whole Stone Tile reserves the right to remove or restrict access to any content that it determines, in its sole discretion, to be unlawful, offensive, fraudulent, misleading, defamatory, obscene, or otherwise inappropriate.

Indemnification

You agree to indemnify, defend, and hold harmless Whole Stone Tile, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from:

Your use of the website;
Your violation of these Terms and Conditions; or
Your violation of any law or third-party rights.

Third-Party Links

This website may contain links to third-party websites provided solely for your convenience.

Whole Stone Tile has no control over and assumes no responsibility for the content, privacy practices, policies, or accuracy of any third-party websites. Accessing third-party websites is at your own risk.

If you encounter a broken link or have concerns regarding a linked website, please contact Whole Stone Tile.